FREQUENTLY ASKED QUESTIONS

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all the Questions YOU MAY HAVE.

At Olympus Sierra Pines in The Woodlands, TX, we offer stylish one and two-bedroom apartments designed for comfort and modern living. Have questions? Our FAQs page is your go-to resource for insights into our community and amenities. Get informed and find your perfect home today!

Availability & Floor Plans

  • Can I be added to a waitlist if no units are available?

    Yes, you can be added to the waitlist.


  • Are there short-term or flexible lease options available?

    3-month term minimum.

  • Do prices change based on lease term or floor plan?

    Yes, it depends on the term and the day you select for move-in.

Application & Leasing

  • What is the application process and timeline?

    48-72 hours from applying.

  • What documents are required to apply?

    Three consecutive months of pay stubs, or three consecutive months of bank statements.

  • Can I lease an apartment without an in-person visit?

    Yes. We offer both virtual and in-person tours, and applicants may complete the leasing process remotely. Check out our virtual tour or contact our leasing team to experience our apartments in The Woodlands, TX in person.

Fees & Payments

  • What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?

    Application fee: $60 per person, and administration fee: $200 per account. $500 deposit and up to one month's rent on applications approved with conditions. At move-in, residents pay the remaining security deposit balance and first month's rent. Move-ins on the 25th or later are also required to pay the following month's rent in full.

  • Are there additional monthly fees (pet rent, parking, amenities)?

    Pet rent: $45 per pet; additional reserved parking: $50/month; amenity fee: $15/month.

  • What payment methods are accepted?

    ACH through the resident portal, cashier's check, and money order.

  • Are late fees charged for late rent, and when?

    Rent is due on the 1st of each month. A 10% late fee is assessed on the 4th.

Resident Policies

  • What is the guest policy?

    Residents must accompany their guests while they are using community amenities.

  • What is your smoking policy?

    Olympus Sierra Pines Apartments is a non-smoking apartment community. Smoking is only permitted at least 25 feet away from the building.

Amenities & Community Features

  • What are the hours of operation for amenities (pool, gym, clubhouse)?

    Our gym is 24/7, the business center is open 9 AM-12 AM daily, and the pool area is open 9 AM-8 PM daily.

  • Are there community events or resident programs?

    Yes. We host monthly resident events.

Parking & Transportation

  • Are parking permits required?

    Yes, we require parking permits.


Utilities & Services

  • How do I set up electricity, water, and internet?

    Residents are responsible for setting up electric service and may choose any provider. We are prewired with AT&T for internet. The community will set up trash, water, and sewer services upon move-in.

  • What internet or cable providers service the community?

    AT&T Fiber

  • Is renters insurance required?

    Yes. Residents must maintain a minimum of $100,000 in personal liability coverage or enroll in the Stern renter's insurance program for $15/month. Please note that Stern does not cover personal belongings.

  • Is trash, recycling, and pest control provided? If yes, what are the fee costs?

    Trash, water, sewer, and gas are billed monthly based on usage. Weekly pest control service is provided for $5/month.

Maintenance & Community Support

  • Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?

    Yes. For after-hours maintenance emergencies, call 281-367-0060 and select the maintenance page-out option when prompted.

Move-in & Move-out

  • How do I schedule my move-in date and time?

    Residents can coordinate their move-in by contacting the leasing office via email or phone.

  • What is the move-out notice period?

    Standard leases require a 60-day written notice to vacate. Month-to-month leases require a 30-day written notice.

Accessibility

  • Are accessible (ADA) apartments available?

    Applicants requesting an accommodation must submit a Reasonable Accommodation Form. Please contact the leasing office for information regarding ADA-accessible apartment availability.